Organizational Culture
Does your organization grade on a curve? In other words, when assessing employee performance, does your process force you to…
Continue reading about You Get What You Expect From Performance Assessment
There’s an old joke about a CEO who attended a presentation on corporate culture and then asked his head of…
Continue reading about You Can’t Dictate Culture — but You Can Influence It
Human stuff — the soft stuff — is rarely valued. We talk about it, sure. But we don’t change it….
Human stuff — the soft stuff — is rarely valued. We talk about it, sure. But we don’t change it….
One of the driving principles of the Harvard Business Review/McKinsey M-Prize for Management Innovation is that everyone wins when everyone…
Continue reading about How to Create High-Impact Disruption In Management and Win a Prize
Paying close attention to customer complaints is a leadership "best practice." Here’s a better practice: Pay even closer attention to…
Continue reading about Do You Think Your Customers Are Stupid?
This post is part of the HBR Insight Center Making Collaboration Work. Last week I arrived home from work to…
Continue reading about Collaboration Is Risky. Now, Get on with It.
Innovators have to deal with particularly insidious lies — things that people say that they believe are true, but actually…
